Effective Date: [2026/02/24]

Last Updated: [2026/02/24]

At Maison Elite, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party providers)
  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send order confirmations and shipping updates
  • Communicate promotions or updates (if you opt in)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.

You may choose to disable cookies through your browser settings. However, doing so may affect certain functionalities of the website.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Payment processing providers
  • Shipping and logistics partners
  • Website hosting and IT service providers
  • Marketing platforms (if you subscribe to communications)
  • Legal authorities when required by law
  • All third-party partners are required to protect your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request data portability

To exercise any of these rights, please contact us at: info@maisonelite.ca

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Maison Elite

Address: 11420 Bd Albert-Hudon, Montréal-Nord, QC H1G 3J5

Email: info@maisonelite.ca

Phone: 1-866-231-8893